FAQ

Orders & Shipping
Where do you ship? We ship to all 27 member states of the European Union.
How much does shipping cost? Shipping is free. Delivery is already included in our prices, with no extra charges at checkout.
When will my order arrive? Orders are dispatched within 2 business days. Once on its way, delivery typically takes 3–5 business days depending on your destination. You'll receive tracking details by email.
Which payment methods can I use? You can pay securely at checkout via Shopify Payments.
Returns & Refunds
Can I return an item? Yes. You have 14 days from delivery to return unworn items with their tags attached. Just email us at info@amagee.co and we'll send you a prepaid return label. Return shipping is on us.
When will I get my refund? Once we receive your return, refunds are processed within 5 business days to your original payment method.
What can't be returned? Items that have been worn, washed, altered or damaged, items without their original tags, and any personalised or made-to-order pieces.
Products
Where are your pieces made? AMAGEE is designed in Madrid and produced ethically in limited runs. [Products are made in Türkiye]
Why are quantities limited? Each style is produced in a limited run of 40 pieces. It's a deliberate choice. Less noise, more intention, and a garment that stays distinct.
Will the colour match the photos exactly? Because our pieces are made in small batches and photographed under different light, slight variations in shade and texture are natural, part of what makes each piece its own.
How do I care for my AMAGEE pieces? Please follow the care instructions on each garment's label to keep it at its best.
Contact
How can I reach you? For anything at all, email us at info@amagee.co. We're happy to help.